Privacy Policy

Effective January 1, 2021

Who we are

Solon TNS (Mauritius) Limited (“TNS” or “we” or “us” or “our”, as applicable) is a Mauritius-domiciled company holding a Category 2 Global Business License with offices in Sierra Leone. For more information or to contact us please visit our contact page. Our websites include https://tnsafrica.com and https://terranova-solutions.com (“Websites”).

Summary

TNS is committed to upholding the privacy and security of the information supplied by every person accessing and using our websites. This privacy policy (“Policy”) governs the manner in which we collect, use, maintain, and disclose information collected from users (“User”) accessing our Websites.

By accessing or using our Websites, you signify that you have read, understood and agree to be bound by this Policy. We reserve the right to update or modify this Policy at any time. If we make changes, we will notify the User by revising the date at the top of this Policy and, in some cases, we may provide the User with additional notice (such as adding a statement to our website or providing you with a notification). We encourage the User to review this Policy regularly to stay informed about our information practices and the choices available to the User.

What data we collect

Analytics

We use third party service providers to collect personal data when you visit this website, including but not limited to:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

 

Wix, our hosting provider, needs the data to run this Website, and to protect and improve its platform and services. Wix analyzes the data in a de-personalized form. You can access Wix's privacy policy here. We also collect analytics data using Google Analytics (privacy policy here) to track visitors to our site. In addition, we may collect analytics data using other third party services not explicitly listed herein.

The information collected may also include details about your use of this website, such as:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Cookies

This website uses cookies and similar technologies to enhance User experience, which are small files or pieces of text that download to a device when a visitor accesses a website. For information about viewing the cookies dropped on your device, visit Wix's description of the cookies it uses. Listed here are functional and essential cookies which allow Wix, our hosting platform, to securely serve this website to you.

 

Cookies from additional third party service providers are also used on this site. Such third parties may include, but are not limited to, GoogleYouTubeTwitterLinkedInFacebook, and Instagram.

Contact forms and other content

If visitors send us messages via a contact form or leave comments on the site, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string. We use this for analytics purposes and to prevent spam. Any messages sent will be retained indefinitely. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

This website may use font files from several repositories, such as Google FontsAdobe Fonts, and FontAwesome. To properly display this site to you, servers where the font files are stored may receive personal information about you, including but not limited to:

  • Information about your browser, network, or device

  • Your IP address

In addition to embedding content from external sites, we may link to external sites. In either case, the use of your data by such third parties is governed by their respective privacy policies.

Where we send your data

We do not sell, trade, or rent your data with third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. However, we will comply with valid legal requests, including court order or a subpoena, for your information. Where we do collect your personal information, we will seek to protect your privacy.

Protection of User Data

We have adopted adequate data collection, storage, and processing practices that are consistent with best practices to protect User data from any form of unauthorized access, alteration, disclosure, or destruction. While in transit, your data is transmitted over a secure socket layer encrypted channel to us and back to you.

How long we retain your information

We will only retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements.

Your rights

If you have sent us comments or other data, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To make a data protection request, please contact our data protection officer at dpo@terranova-solutions.com with the subject “Data protection request”.

If you have any questions relating to this policy, please contact us.

Further information

For further information about viewing what cookies are used and how to manage them properly, please visit All About Cookies.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.